Twist Consultancy is a marketing engagement specialist helping improve how businesses connect to people. Working directly with both clients & agencies, our focus is the same; to boost your marketing success through developing more relevant, personalised & targeted campaigns.
Clearly articulated engagement strategies with defined delivery plans.
Learn more about our approach
Marketing resource plus fresh ideas & deployment experience.
Find out how we can help you
Team support with the advantage of a client side perspective.
Add some client side experience
Enhancement of your data across consent, compliance & profiling.
Make data your friend...
What does 'success' look like?
What makes us different?
Understanding you & your needs
What is most important to you?
Optimal delivery and relevance
Getting our content seen
Listening is vital to developing
What does ‘great’ look like?
Often the hardest part of creating & reviewing your marketing plan is knowing where to start. Our process provides the key considerations, taking you through a structured review to match your offering with the needs of your customers.
With a clear approach to both relevantly aligning your business to your customers & then reaching them, it’s a great foundation for your marketing strategy.
To help you get started, why not request our free guide to creating relevancy.
Thanks for requesting our guide. In return we'll be adding you to our newsletter subscription. You'll be able to unsubscribe at any time.
We approach all projects with a focus on our key principle that commercial success is achieved & maintained through engaging relationships with customers.
This engagement is achieved from a clear focus on creating relevance across content & delivery. Personalised, timely & of real value to the reader.
The Twist Team
We work on a trusted network basis, pulling in the key skills and experience required for your project from across a pool of known expertise.
Why call ourselves Twist Consultancy
Reshaping Data | Engagement | Loyalty
It captures the essence of looking at something in a new way, taking what a business has & reshaping it to improve marketing performance & conversion.
Like balloon twisting (a hobby of our owner) with experience & technique you can produce a complex & exciting model from a very simple starting shape
It’s also a little fun & has personality, which is how we like to do business.
With over 17 years agency and client side experience across a number of verticals & marketing requirements, the consistent focus has been the use of the customer experience to shape & optimise engagement strategies.
A selection of client feedback for Nick Crawford our Owner & Principal Consultant.
As an interim Account Director Nick demonstrated a great ability to quickly understand the strategic intent of an integral CRM project midway through its launch phase. Nick was able to apply experienced insight & drive a strong structured approach in his time working on the team, aiding our progress enormously.
Aftersales Business Development Manager
Nick headed up the Travelodge eCRM team & delivered 100% revenue growth in his time with us. He has an excellent attitude & was invaluable in delivering new functionality & methodologies to our customer communications. I would recommend Nick to any business without reservation & hope to work with him again in the future.
Head of Digital
I worked with Nick for two years. In that time Nick always demonstrated a great understanding of digital marketing & kept himself on top of new developments in the industry. This enabled Nick to add significant value to our strategy.
On a personal level Nick is great guy to work with, very approachable & always good fun to be around & I would recommend him to any potential clients.
Head of Marketing Services
I had the pleasure of working with Nick for around 3 years. Throughout our time operating on multiple accounts for discrete businesses, Nick was always aligned to the objectives, well versed in both technical & creative marketing aspects & clearly well prepared to meet any challenges faced.
Nick is an asset to any business, & delivered tangible growth in revenue & profits.
Head of Marketing Services
Focused, flexible & committed. Taking the time to understand the client need (& getting it right.)
New ideas articulated so that they are relevant.
Reporting & reviews with clarity of results, success & most importantly the 'so what.'
How can we improve content, user experience & technical solutions. Fun to work with.
Senior Web Marketing Manager
